Privacy Policy  

Effective Date: 06/06/2025

Company Name: Quality Life Home Care

At Quality Life Home Care, we value your privacy and are committed to protecting your personal and health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

 

1. Information We Collect
 
We may collect the following types of information:

Personal Information: Name, phone number, address, email, emergency contacts, etc.
Health Information: Medical conditions, medications, care plans, treatment history, and other Protected Health Information (PHI) necessary for care coordination.
Website Data: IP addresses, browser type, pages visited, and usage data through cookies or analytics tools.

2. How We Use Your Information

We use your information only as permitted by law to:

Provide personalized home care services
Coordinate care with healthcare providers or family members
Communicate about appointments, updates, or billing
Maintain internal records and legal compliance
Improve our services and website experience

 

3. HIPAA Compliance & Your Health Information

We comply with all HIPAA regulations to ensure the confidentiality and security of your PHI. We:

Use secure systems to store and transmit health information
Limit access to PHI to authorized personnel only
Require confidentiality agreements with employees and third-party partners
Notify you promptly in case of any breach involving your PHI


4. Sharing of Information

We do not sell or rent your personal or health information. We may share your data only when:

Required by law or legal proceedings
Necessary to coordinate your care (e.g., with doctors, hospitals)
Authorized by you in writing
Required for billing or insurance purposes


5. Your Rights

As a client, you have the right to:

Access or request a copy of your health records
Request corrections to inaccurate information
Limit or revoke authorization to share your data
File a complaint if you believe your privacy rights were violated
 
To exercise these rights, contact us at:

📞 703-867-4555

📧 [email protected]

📍 12020 Sunrise Valley Drive, Suite 100 Reston, VA 20191


6. Website Privacy

Our website is intended for informational purposes. We may use cookies or third-party tools (like Google Analytics) to track site usage but do not collect sensitive personal or health information through the site unless you submit it via a contact form or inquiry.

7. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will post the updated date at the top of this page. We encourage you to review it regularly.


8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Quality Life Home Care

📞 703-867-4555

📧 [email protected]

📍 12020 Sunrise Valley Drive, Suite 100 Reston, VA 20191